Privacy policy

1. Who We Are

Jaimar.dev ("we", "us", "our") is a software development partnership operated by two co-founders based in South Africa and the United Kingdom. We design and build custom web applications for small and medium-sized businesses around the world.

Our contact details:

• 📍 South Africa
• 📍 United Kingdom
• 📧 Email: contact@jaimar.dev

2. What Information We Collect

We collect and process personal data when you interact with us, use our website, or engage our services. This may include:

• Name, company, and contact details
• Project information and communication records
• Billing and payment details
• Website usage data such as IP address, browser type, device information, and page activity (via analytics tools)

3. How We Use Your Information

We use your data to:

• Respond to inquiries and project requests
• Provide and maintain our software services
• Improve our website and offerings
• Manage billing, payments, and legal compliance
• Communicate updates, service notices, and new offerings (with your consent)

We never sell or rent your information to third parties.

4. Legal Basis for Processing

We process personal data under these lawful bases:

• Contractual necessity: to deliver services you request
• Consent: where you've agreed (e.g., newsletter or analytics cookies)
• Legal obligation: where required by law or tax regulation
• Legitimate interest: to operate, secure, and improve our business

5. Data Hosting & Transfers

Our systems are hosted on reputable, secure global cloud providers including Lovable, Supabase, and Netlify, which operate data centers in multiple regions. Data may be stored or processed in South Africa, the United Kingdom, the European Union, or other jurisdictions offering equivalent protections.

We ensure all data transfers comply with POPIA, UK GDPR, and EU GDPR standards, including Standard Contractual Clauses and appropriate technical safeguards (encryption, access control, and secure APIs).

6. International Clients & Local Laws

We work with clients worldwide. Regardless of where you are based, we apply consistent, high-level privacy protections aligned with POPIA and GDPR principles. If your local law (e.g., CCPA in the US, PIPEDA in Canada, Privacy Act in Australia) provides additional rights, we honour them to the extent required.

7. Data Retention

We retain data only as long as needed for the purposes described here or to meet legal and accounting obligations. You may request deletion of your personal data at any time (subject to contractual or legal requirements).

8. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Object to or restrict processing
• Withdraw consent where processing is based on consent
• Request data portability
• Lodge a complaint with your local data protection authority:
  • South Africa: Information Regulator (POPIA)
  • United Kingdom: Information Commissioner's Office (ICO)
  • European Union: your national supervisory authority

Requests can be sent to contact@jaimar.dev.

9. Security

We use industry-standard security measures — encryption, authentication, secure hosting, and access control — to protect data. Only authorised team members may access personal information, and all are bound by confidentiality obligations.

10. Cookies & Analytics

We use cookies and similar technologies to understand site usage and improve functionality. See our Cookie Policy for full details. Analytics tools (e.g., Google Analytics) collect anonymised data only.

11. Updates

We may update this Privacy Policy from time to time. Updates will be posted here with a revised "Last Updated" date.